When you delete an email on one of your devices, then it needs to be deleted from all other devices as well, but this isn’t the case with Roadrunner email users. Let’s delve into the problem that they are facing and try to find a solution to the issue as well.
Configuring an email account on a smartphone, tablet and other handheld devices is a common practice. People can’t sit in front of computers all the time, so they configure their email accounts on portable devices such as smartphones and tablets. Whenever they receive a new email, they just need to get their phones out of the pocket and read. After reading an email, a person can either keep the email or delete it. But, the problem with RR email users is that when they delete a particular email, it stays in the inbox, which they get to know when they open their email account on another device.
They don’t know what this problem is and how to vanquish it. Another problem that they are facing is related to the empty inbox. They have got a notification regarding a new email, but when clicking the inbox, they end up seeing nothing. The problem is coming specifically while opening the email account on mobile devices. The problem could be either related to RR email settings or the device they are trying to access the email account on.
Roadrunner email may not have properly synchronized with the device
Recently, when people tried to remove emails from their mobile devices after downloading those emails on their computers, they couldn’t do it. They made no change to the settings, plus they are not aware if any such setting exists. People have tried to find the solution to the problem on the web, but they couldn’t find anything significant. RR email users want a way to remove emails automatically from smartphone once those are downloaded on the computers.
Emails keep showing up repeatedly in Roadrunner webmail
Some people while trying to open the email didn’t see it because it was deleted already. But now, they are seeing those emails, which they have earlier deleted from their phones. What it means is that they have to delete the emails repeatedly, which is quite annoying.
There is one setting that RR email users have enabled, i.e., ‘when email is deleted from inbox’. What people are looking for is an option that allows them to keep the emails they want to keep on their smartphones. Those emails are not the ones present on the computers already.
This is a complicated problem, which can’t be fixed by users. Therefore, it is important for people to take help of experts to get the appropriate solution to this problem. There are some tweaks that need to be made in the settings of RR email, and after that, the problem will be solved once and for all.