Any error can strike an email service at any time. Where most errors come and go on their own, some errors come and never leave. A number of troubleshooting steps are required to overcome those errors. Today, one such error is going to be discussed, i.e., error 501, which is becoming common and common in Roadrunner email.
Roadrunner email users are facing a very annoying problem of late, i.e., Error 501. Now, the main motive of this post is to provide a way to fix this error, but before that, it is important for me to tell you as to why this error occurs in the first place. By knowing the occurrence of it, you will be able to prevent it in the future as well.
Those who opt for Time Warner Cable services are offered with roadrunner email. The company provides RR email login as a complementary, but that doesn’t mean the email is basic and doesn’t have any features.
RR email is a world-class email with all the features that you would find in any other email service. However, all the features and functionality of the email becomes zero when an error appears on the screen. Recently, many RR com users have complained that they encountered 501 error when trying to send emails.
However, they also told a very crucial thing that they were using RR email through an email client, which in this case was Windows Live Mail. When they tried to send the email, the email couldn’t be sent and instead, they saw an error flashing on the screen.
Firstly, they were not able to understand what’s going on, but when the problem doesn’t get away despite trying multiple things, then they started to think that it is something big and frustrating they are facing.
They saw a message, i.e., ‘Email can’t be sent’, which was followed by another line ‘Your (SMTP) outgoing email server setting needs to be reconfigured’. Here are details of the error that they are facing.
- Server Error: 501.
- Server: ‘smtp-server.ny.rr.com’.
- Server Response: 501 5.5.2 RCPT TO Syntax error.
- Port: 587 or 25.
- Windows Live Mail Error ID: 0x800CCC79.
- Secure (SSL): No.
Surprisingly, they didn’t face any such error in the past with the same settings, which is why they are not able to understand as to why they are facing the error now. The error has appeared on its own and despite trying a number of things; it doesn’t seem to go away. Every time, they go on to check their Windows Live Mail, they are seeing that error along with that message. The worst part is that some of them have made RR email their primary email account, so now, they can’t access their important emails and as a result, they had to suffer big time.
There is one and only way of fixing this problem, i.e., by getting in touch with TWC Email Login help and support facility. They are the ones who will assist RR email users regarding this and any other problem that they are facing of late. So, Road runner web mail users must get in touch with TWC email login facility as early as possible.